Delivery Policy


Shipping Destinations:
  • Australia
  • New Zealand
  • Singapore
  • Hong Kong
  • Rest of the world
  • Useful Info:

    Tracking your order
    Delivery Conditions
    Problems with your order? 



    Standard Shipping: $9.95 (FREE for all orders over $60)

    Standard Australia Post parcel delivery times apply once your parcel leaves our warehouse. Your Boody parcel will generally reach your intended delivery address within 3-5 business days from time of dispatch.

    Australia Post has notified us of potential delays due to the tightening of borders, more stringent policies around social distancing and increased pressure on logistics due to COVID-19. Your Boody order is still coming, no matter where you are, so please exercise some patience if it arrives a day or two late. We're all in this together.

    Express Shipping: A$14.95.

    We offer express shipping in case you need your Boody fast! You can expect delivery within 1-2 business days after dispatch, depending on your location in Australia. 

    Important Note

    Please note that the free shipping option becomes available automatically at time of checkout when your shopping cart content value after discount and excluding gift cards meets the minimum value threshold. No promo code required. Free shipping is a limited promotion and not available for orders delivered outside of Australia and New Zealand (min $80).

    New Zealand

    International Express Shipping: NZD$12 (FREE over NZD$80) please visit

    All New Zealand orders will be processed and dispatched from our warehouse within 1 to 2 business days. Due to COVID-19, delivery to New Zealand is taking longer than expected. Please allow up to 10 working days, depending on your region. 


    International Express Shipping:

    • $30 flat fee on orders under A$100
    • $10 flat fee on orders over A$100

    All Singapore orders will be processed and dispatched from our warehouse within 1 to 2 business days. 

    Hong Kong

      International Express Shipping:

      • $30 flat fee on orders under A$100
      • $10 flat fee on orders over A$100

      All Hong Kong orders will be processed and dispatched from our warehouse within 1 to 2 business days. 

      Rest of the world

      Standard Shipping: A$89 (FREE over A$300)

      All international orders will be processed and dispatched from our warehouse within 1 to 2 business days. Delivery to countries outside Australia takes between 5-26 working days, depending on your location. For faster and more affordable shipping in your region we recommend checking our international online stores.

      Please be advised that due to COVID-19 delays are being experienced. For more up to date information on your region, please see up to date details from Australia Post here

      If you wish to ship to any of the destinations listed below, please visit the corresponding website:

        Please be aware that different countries have unique customs rules and regulations. Unfortunately if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).

        Tracking your order

        As soon as your order has been dispatched from our warehouse you will receive an email with a tracking number that can be used to check your parcel’s progress. To track your parcel and get an estimated delivery time, just follow the link in the tracking email.

        Estimated Delivery Time

        To estimate your delivery time, visit Australia Post and enter the postcode 2766 in the ‘From’ field and your own postcode in the ‘To’ field. Remember to also consider the processing time for dispatching your order when working out when to expect your parcel!

        Delivery conditions

        Authority to leave (ATL) in a safe place 

        All orders sent within Australia, if you are not available to sign for your order, Australia Post's drivers and posties will try to hand the parcel in person. If no one is home, then drivers will always try to find a safe place to leave the parcel (if size allows, this includes the letterbox). In cases where a safe place isn't available, Australia Post drivers will leave a note with instructions for pick up from a designated post office. If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Learn more about Australia Post's ATL service 

        While we do everything we can to ensure your order is delivered in a timely manner, Boody Australia will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control or foresight, including but not limited to any delay caused by an incorrect delivery address being provided to us.

        Please note that international orders (including to New Zealand) cannot be delivered to Post Office boxes.

        If any items in your order are out of stock at the time your order is packed, we will notify you via email and ask you whether you would prefer to be refunded for those items or those items held and sent to you once back in stock.

        Customs and import charges for international orders

        Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.

        Problems with your order? 

        We want you have the best online shopping experience, so if you have any problems with your order, please contact our happy customer service team.