Returns and Exchanges
Christmas Returns Policy
Enjoy extended returns this Christmas season. Items purchased online between 15th November and 24th December 2019, can be exchanged or returned until the 31st January 2020.
Your Boody Guarantee
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us within 30 days for replacement, exchange or a refund (excludes underwear for hygiene reasons).
Read our full Returns Policy below.
Returns and Exchange Policy
We take every measure to ensure that our production standards are both ethical and quality assured. We know you're going to love your Boody but if for any reason you have any issues, please lodge a return by completing the web form below.
You can return any item except underwear within 30 days of purchase if the item is unused and in its original condition and packaging. For hygienic reasons it is against the law to exchange or refund underwear, except in the case of a faulty garment, in which case we will organise an immediate replacement sent to you free of charge.
Boody is most accommodating in terms of sizing but please check our size chart prior to purchase and if you are unsure, feel free to contact us and our team will happily assist you. We will replace incorrect sizing if the garment is untarnished and in it's original packaging.
All returns enquiries will be responded to by our support team within 1 business day and exchanges will be sent immediately following the receipt of the exchanged products. The cost of returning the item(s) by post is at the expense of the customer, unless faulty.
For any additional enquiries, please contact us.